Information you provide
The contact form collects your name, phone number, required service and message. Email is optional. Do not include passwords, server login details, private keys or your clients' confidential information in your message.
Your information, used to follow up on your request
This page explains what information the contact form collects, how it is used and whom to contact with follow-up questions.
Why we collect this information
Your form information is shared with the Heifanet team to respond, arrange a consultation and follow up on that request. Checking the consent box means you agree to be contacted about your request.
Sending and storing your request
Your request is sent by email to info@heifanet.ir . Hosting and email services are involved in transmitting and storing the message. The form does not store a separate copy of your message in a website database.
Technical website information
To limit unwanted submissions, an indirect connection identifier is temporarily processed along with request times and counts; the form contents are not recorded in that process. The contact form creates no new cookies. The hosting provider may also retain technical website access logs.
External links and remote support
Opening WhatsApp, social media, the support portal or a software developer's website takes you away from this website, and that service's terms apply. Only allow remote access in coordination with a technician you trust, and disconnect when the work is complete.
Following up and correcting information
To ask about information you submitted, correct a request or request its deletion, email info@heifanet.ir or use Heifanet's contact options . Include your name and the approximate submission time so we can find the request.