Enterprise infrastructure support and managementContact Heifanet: 0901 582 3685

Support tools Heifanet

For remote support on Windows, download the tool recommended by your Heifanet technician. Before connecting, coordinate your request through the support portal or contact us directly.

Download software

Connect quickly with a trusted tool

Choose the tool recommended by your technician. The DorsanDesk and AnyDesk links take you to their developers' websites.

Heifanet RustDesk

Heifanet RustDesk

Our dedicated remote connection tool for quick support from Heifanet technicians.

Download RustDesk ↓
Connect to our dedicated server

Heifanet RustDesk configuration

If RustDesk is already installed, copy this configuration. In RustDesk, go to Settings → Network → Unlock → Import Server Config then import and confirm it.

Copy the configuration to your clipboard in one click.

Only allow remote connections from a technician you trust, and disconnect when support is complete. Do not send organizational passwords through the contact form or public messages.